Read the document @ http://eur-lex.europa.eu/LexUriServ/LexUriServ.do…
The Digital Agenda for Europe sets eGovernment within a comprehensive set of measures aimed at exploiting the benefits of information and communication technologies (ICT) across Europe. At a time of highly constrained public resources, ICT can help the public sector develop innovative ways of delivering its services to citizens while unleashing efficiencies and driving down costs.